WhgTelematics respects your privacy. This policy explains how we collect, use, store, and share personal data when you visit our website or contact us. It applies to all visitors and clients in South Africa and elsewhere.

1. Data We Collect

• Form data: name, email address, phone number, and message content when you submit a contact or inquiry form.
• Technical data: IP address, browser type, device information, and usage analytics (page views, session duration) collected via cookies and similar tracking technologies.
• Communication data: records of emails, calls, or messages sent to info@whgtelematics.com or via the phone number +27(12)6855392.

2. How We Use Your Data

• To respond to your inquiries and provide fleet management consulting, vehicle tracking advisory, or logistics optimization services.
• To improve our website and services through analytics and usage patterns.
• To comply with legal obligations under South African law (including POPIA) and to enforce our terms of service.
• To send occasional service-related communications (you may opt out at any time).

3. Cookies & Tracking

We use cookies and similar technologies to analyse site traffic, remember user preferences, and support analytics providers. You can control cookie settings through your browser. Disabling cookies may affect site functionality.

4. Data Sharing & Third Parties

We do not sell your personal data. We may share data with trusted third-party service providers who help us operate the website, process communications, or host data (e.g., hosting providers, email services, analytics platforms). These processors are contractually bound to protect your data and use it only for agreed purposes.

5. Data Retention

We retain personal data only as long as necessary to fulfil the purposes described in this policy, or as required by law. Form submissions are kept for up to 24 months unless a longer retention period is needed for legal or contractual reasons.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time (where processing is based on consent).
• Lodge a complaint with a data protection authority (e.g., the Information Regulator in South Africa).

To exercise these rights, contact us using the details below.

7. Security

We implement reasonable technical and organisational measures to protect your data against unauthorised access, loss, or alteration. However, no internet transmission is completely secure.

8. Misrepresentation & Integrity

WhgTelematics does not make misleading claims, fake endorsements, or false promises. We do not impersonate any brand, government entity, or official organisation. All service descriptions are accurate and based on actual capabilities. We do not guarantee specific results without a written agreement.

9. Contact Us

For privacy-related requests or questions, please contact us:

WhgTelematics
4991 Hlongwane Station Apt. 363
Phone: +27(12)6855392
Email: info@whgtelematics.com

This policy may be updated from time to time. Changes will be posted on this page.